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Contact Twitter Customer Service

Twitter Phone Numbers and Emails

Headquarters:

  • (415) 222-9670

Twitter Email:

trademarks@twitter.com
Trademark Inquiries
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Twitter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Twitter is 4152229670. 26% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Twitter may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Twitter?

Most Popular Number:

(415) 222-9670
Total calls: 10 415 Issues resolved: 440 Last call: Dec 13, 2025

You can contact Twitter customer service by dialing their toll-free number, 1-415-222-9670. This number is available 24 hours a day, seven days a week. However, outside of business hours, you will be responded to by an automated voice. This Twitter support number is available to help its users with any problems or concerns about an expansive list of features. If this Twitter support number is unreachable, head to the Help Center's official website. You will find a reservoir of resources about various topics, all prepared to guide and support the users. Whether it’s about learning to manage the accounts, understanding the workings of ads, or knowing the rules and preferences, customers get assistance on the website.

Another most commonly searched alternative to contact Twitter is by writing an email to the specific department. However, the company needs to have a Twitter support email that customers can reach out to. It’s recommended to visit https://help.twitter.com/en/forms whereyou will have the option to fill out a form. Once you submit, the Twitter help email team reaches out to you and provides the necessary assistance. You can also find the contact form on the Help Center page of the official website. So, while there is no Twitter support email, customers have a way to reach the service team.

Similar to emailing Twitter support, there is currently no live chat feature. But you can contact Twitter support team by connecting to them via the platform itself. No matter what problem you have, contact the Twitter support team @XSupport. Once you share your concerns and tag the Twitter support team, you will hear back from the team as soon as possible. So even though there is just one phone number to call Twitter or fill out the form to reach the service team, the Twitter support team is trained and equipped to help all its users to the best of its ability.

PissedConsumer Club

Contact Information

Corporate Office Address:

Twitter, Inc.
1355 Market St, Suite 900
San Francisco, California 94103
United States

Twitter Rating Based on 426 Reviews

Rating details

1.9
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

How Good is Twitter's Customer Service?

Meghin Jzv
Meghin Jzv
Feels Disappointed | Jul 16, 2025

As a disabled aged 83 veteran, non-geek computer challanged with arthritic fingers typing on a small phone the experience brought me to tears. I really miss those I was following.

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James M Hif
James M Hif
Feels Disappointed | Jun 03, 2025

They didn't fix my problem all they want for me is to give them money to fix the problem so my problem didn't get fix still having a hard time log on to my Twitter account

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Alera Txl
Alera Txl
Feels Neutral | May 24, 2025

Okay i regularly liked twitter! I am customers for t years! 20 days ago my previous ph didn't work and I got new ph but data couldn't be retrieved and plenty of the important contacts gone and data gone I have followers 7630 which I built during while! I am wandering if those information data could be retrieved or if it's saved by twitter data and given back to me would be great! Twitter must have data saved otherwise its not company

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Ricky P Wfo
Ricky P Wfo
Feels Disappointed | Mar 04, 2025

Worthless customer service.

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Japhet Esf
Japhet Esf
Feels Disappointed | Feb 02, 2025

No one answered my question

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Darwin Ogg
Darwin Ogg
Feels Disappointed | Sep 27, 2024

I'm not able to leave a review since no one answered the phone.

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Summary of Twitter Customer Service Calls

10.4K TOTAL
CALLS
00:46 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Twitter?

Account Question:

  • “Account hacked”
  • “Forgot password”
  • “Account”

Request for Information Question:

  • “Don't remember username”
  • “Need to talk to someone about account being suspened”
  • “I need to try and get some help with my Twitter without having to go onto an account where I have to pay for someone to get it fixed I need to talk to someone”

Product/ Service Question:

  • “Problem with an account”
  • “Don’t have access to email on file”
  • “Limited access”

Activation/ Cancellation Question:

  • “Cancel and refund”
  • “I accidentally activated the twitter account - @Ju53808Judy”
  • “Can’t reactivate account”

Payments and Charges Question:

  • “Fraud suspension”
  • “Again i got a message today to pay 470 ₹ Yesterday I paid for one year subscription ₹4700”
  • “Charge????”

Return/ Replace Question:

  • “Change username”
  • “Can’t change password to login?”
  • “I’m trying to change my password so I can delete my account”

Shipping and Delivery Question:

  • “Have not received twic card”
  • “I didn't receive verification code yet am in need of it”
  • “Because I had send In multiple times of tickets asking for solutions from x but I still didn't get ant news on how to get back my compromised account”

Website/ Application Question:

  • “I want to begin using x app but I can't see my verification code”
  • “Can't download video with premium account”
  • “INNAPROPIATE ACTION ON WEBSITE”

Staff Question:

  • “I can't get service for 3 weeks I have been ignored”
  • “To expedite customer service”
  • “I need customer service”

Refund Question:

  • “Refund”
  • “Refund status”
  • “I accidentaly purchased twitter ads i wasnt paying attention nor reading my mistake i would just like a fulll refund please i need it”

Cards Question:

  • “Someone used my card to purchase a subscription”
  • “Someone used my card and purchased a subscription”
  • “Card declined”

Employment Question:

  • “HR Former Employee”
  • “Job”

Other Question:

  • “Twitter”
  • “Child sexual nudity”
  • “Cannot send or receive DM’s”
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