Skip to content
Write review For Business
  • Login
Twitter is now X

Contact Twitter Customer Service

Twitter Phone Numbers and Emails

Call customer service

Headquarters:

  • (415) 222-9670

Twitter Email:

trademarks@twitter.com
Trademark Inquiries
Is this your business?

How to Contact Twitter?

Most Popular Number:

(415) 222-9670
Total calls: 9 994 Issues resolved: 419 Last call: May 16, 2025
author avatar
PissedConsumer Reporter

You can contact Twitter customer service by dialing their toll-free number, 1-415-222-9670. This number is available 24 hours a day, seven days a week. However, outside of business hours, you will be responded to by an automated voice. This Twitter support number is available to help its users with any problems or concerns about an expansive list of features. If this Twitter support number is unreachable, head to the Help Center's official website. You will find a reservoir of resources about various topics, all prepared to guide and support the users. Whether it’s about learning to manage the accounts, understanding the workings of ads, or knowing the rules and preferences, customers get assistance on the website.

Another most commonly searched alternative to contact Twitter is by writing an email to the specific department. However, the company needs to have a Twitter support email that customers can reach out to. It’s recommended to visit https://help.twitter.com/en/forms whereyou will have the option to fill out a form. Once you submit, the Twitter help email team reaches out to you and provides the necessary assistance. You can also find the contact form on the Help Center page of the official website. So, while there is no Twitter support email, customers have a way to reach the service team.

Similar to emailing Twitter support, there is currently no live chat feature. But you can contact Twitter support team by connecting to them via the platform itself. No matter what problem you have, contact the Twitter support team @XSupport. Once you share your concerns and tag the Twitter support team, you will hear back from the team as soon as possible. So even though there is just one phone number to call Twitter or fill out the form to reach the service team, the Twitter support team is trained and equipped to help all its users to the best of its ability.

Twitter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Twitter Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Twitter is 4152229670. 25% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Twitter may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

Twitter, Inc.
1355 Market St, Suite 900
San Francisco, California 94103
United States

Twitter Customer Service Reviews

1.6 / 5
Poor
Jenie Iil
Horrible disgusting
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

You have girl naked on x and will not remove the picture you wont even let me text what I need to text perverts
An underage child is naked on a post and you wont delete it

Jill F Ywo
There is no custumer service for Twitter
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

There is NO customer Service. I have sent emails for 3 weeks everyday NO RESPONSE, NO OTHER WAY TO CONTACT.

I used this more than any other social media app until they randomly locked and suspended my account for no reason that I can see and thats where its been ever since.

This also happened right when I hit 5000 Followers - what a sham Elon! Horrible

Javia Wjm
I submitted a appeal to unsuspend May account but twitter team didn't do it

I submitted an appeal to unsuspend my account but twitter team didn't email and not unsuspend my account
Chsufian6264@***.com

How Good is Twitter's Customer Service?

Ricky P Wfo
Ricky P Wfo
Feels Disappointed | Mar 04, 2025

Worthless customer service.

Read full quote
Japhet Esf
Japhet Esf
Feels Disappointed | Feb 02, 2025

No one answered my question

Read full quote
Darwin Ogg
Darwin Ogg
Feels Disappointed | Sep 27, 2024

I'm not able to leave a review since no one answered the phone.

Read full quote
Shaletha Kdt
Shaletha Kdt
Feels Disappointed | Sep 24, 2024

Not responded to

Read full quote
Angela N Nem
Angela N Nem
Feels Disappointed | Sep 13, 2024

Not good experience at all

Read full quote
Sammy A Ads
Sammy A Ads
Feels Disappointed | Aug 02, 2024

I got no help

Read full quote

Summary of Twitter Customer Service Calls

10K TOTAL
CALLS
00:44 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Twitter?

Account Question:

  • “Suspended account help”
  • “Deletion of account”
  • “Forgot password”

Request for Information Question:

  • “I want to talk to Twitter representative”
  • “Need to talk”
  • “Support”

Product/ Service Question:

  • “Complain for notifications problem”
  • “Register a complaint”
  • “My x twitter is doesn’t work all”

Activation/ Cancellation Question:

  • “Have no received myTX renewal registration sticker”
  • “Cancel subscription”
  • “I am trying to reactivate my account”

Payments and Charges Question:

  • “I have been falsely accused of fraud”
  • “Delete debit card”
  • “I paid for x premium. Cancelled the payment and I haven't received the money back”

Return/ Replace Question:

  • “I’m trying to change my password so I can delete my account”
  • “I wanna change my email bt they won't let me”
  • “I have proplem try to change my details”

Shipping and Delivery Question:

  • “Because I had send In multiple times of tickets asking for solutions from x but I still didn't get ant news on how to get back my compromised account”
  • “Package”
  • “I didn't receive OTP in my old phone”

Staff Question:

  • “I can't get service for 3 weeks I have been ignored”
  • “To expedite customer service”
  • “I need customer service”

Website/ Application Question:

  • “My posts on my site @larryswedroe after 4/25 are not showing up even though it says post was sent”
  • “Site sucks”
  • “If I don't get a hold of someone at Twitter, I will sue Twitter for having naked pictures of me on their site”

Refund Question:

  • “Refund”
  • “Refund status”
  • “I accidentaly purchased twitter ads i wasnt paying attention nor reading my mistake i would just like a fulll refund please i need it”

Cards Question:

  • “Someone used my card to purchase a subscription”
  • “Someone used my card and purchased a subscription”
  • “Card declined”

Employment Question:

  • “HR Former Employee”
  • “Job”

Other Question:

  • “Malicious slander”
  • “Wrong suspension and I do appeals so many times no answers”
  • “Suspension”
Write a review
Do you have something to say about Twitter? What happened? What can we help you with?
Submit review Don't show this popup