Contact Twitter Customer Service
How to Reach a Person at Twitter
Verified Contact Information
Headquarters:
-
1-415-222-9670This number is currently not in service
Customer Service:
android-support@x.com
App Support
Jobs/ Career:
xhiringsupport@x.com
Legal:
trademarks@x.com
Trademark Inquiries
Twitter Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Twitter Phone Number
1 (415) 222-9670
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Twitter Email Address
android-support@x.com
Twitter Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Twitter Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Twitter Phone Number | 1 (415) 222-9670 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 1 minute |
| Most Popular Twitter Email Address | android-support@x.com |
| Twitter Live Agent Availability | 26% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Twitter Customer Service Rating | 3.7 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 100% phone, 0% email |
| Common Reasons for Contact | Account, request for information and product/ service |
| Customer Effort Score | High Effort |
| Prepare before the call to Twitter | First and last name, email or phone number |
Contact Information
Corporate Office Address:
X Corp.
865 FM 1209, Building 2
Bastrop,
Texas
78602
United States
Other Info (opening hours):
Other Location:
X Internet Unlimited Company
One Cumberland Place
Fenian Street
Dublin 2
D02 AX07
Ireland
Summary of Twitter Customer Service Calls
10.6K
TOTAL
CALLS
CALLS
00:47
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Twitter?
Account Question:
- “Someone hacked my account”
- “My twitter account was hacked”
- “Reporting a account for harassment and bullying”
Request for Information Question:
- “Update phone number”
- “NO ID VERIFICATION IF NOT HAPPENING DESPITE REPEATED ATTEMPTS”
- “Don't remember username”
Product/ Service Question:
- “Problem with an account”
- “Don’t have access to email on file”
- “Limited access”
Activation/ Cancellation Question:
- “Company won't allow me to cancel my subscription after suspension”
- “Cancel and refund”
- “I accidentally activated the twitter account - @Ju53808Judy”
Payments and Charges Question:
- “On 21st December 2025 I paid for a verification mark for my X account Adolfsemata (Muzzukuluwakatongole for full year but mark didn't appear”
- “Fraud suspension”
- “Again i got a message today to pay 470 ₹ Yesterday I paid for one year subscription ₹4700”
Return/ Replace Question:
- “Change username”
- “Can’t change password to login?”
- “I’m trying to change my password so I can delete my account”
Shipping and Delivery Question:
- “Have not received twic card”
- “I didn't receive verification code yet am in need of it”
- “Because I had send In multiple times of tickets asking for solutions from x but I still didn't get ant news on how to get back my compromised account”
Website/ Application Question:
- “Grok app authenticator lock out”
- “Grok app authenticator lock out.”
- “I want to begin using x app but I can't see my verification code”
Staff Question:
- “I can't get service for 3 weeks I have been ignored”
- “To expedite customer service”
- “I need customer service”
Refund Question:
- “Refund”
- “Refund status”
- “I accidentaly purchased twitter ads i wasnt paying attention nor reading my mistake i would just like a fulll refund please i need it”
Cards Question:
- “Someone used my card to purchase a subscription”
- “Someone used my card and purchased a subscription”
- “Card declined”
Employment Question:
- “HR Former Employee”
- “Job”
Other Question:
- “Power cut”
- “Emergency”
- “*** my ac”
Twitter