Contact Twitter Customer Service
Twitter Phone Numbers and Emails
Headquarters:
-
(415) 222-9670
Twitter Email:
Twitter Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Twitter is (415) 222-9670. 26% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Twitter may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Twitter is (415) 222-9670. 26% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Twitter may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Twitter mainly because of account, request for information and product/ service.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Twitter is trademarks@twitter.com.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Corporate Office Address:
How Good is Twitter's Customer Service?
Summary of Twitter Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Twitter?
Account Question:
- “Account issues”
- “Account is locked”
- “Account problems”
Request for Information Question:
- “NO ID VERIFICATION IF NOT HAPPENING DESPITE REPEATED ATTEMPTS”
- “Don't remember username”
- “Need to talk to someone about account being suspened”
Product/ Service Question:
- “Problem with an account”
- “Don’t have access to email on file”
- “Limited access”
Activation/ Cancellation Question:
- “Cancel and refund”
- “I accidentally activated the twitter account - @Ju53808Judy”
- “Can’t reactivate account”
Payments and Charges Question:
- “On 21st December 2025 I paid for a verification mark for my X account Adolfsemata (Muzzukuluwakatongole for full year but mark didn't appear”
- “Fraud suspension”
- “Again i got a message today to pay 470 ₹ Yesterday I paid for one year subscription ₹4700”
Return/ Replace Question:
- “Change username”
- “Can’t change password to login?”
- “I’m trying to change my password so I can delete my account”
Shipping and Delivery Question:
- “Have not received twic card”
- “I didn't receive verification code yet am in need of it”
- “Because I had send In multiple times of tickets asking for solutions from x but I still didn't get ant news on how to get back my compromised account”
Website/ Application Question:
- “I want to begin using x app but I can't see my verification code”
- “Can't download video with premium account”
- “INNAPROPIATE ACTION ON WEBSITE”
Staff Question:
- “I can't get service for 3 weeks I have been ignored”
- “To expedite customer service”
- “I need customer service”
Refund Question:
- “Refund”
- “Refund status”
- “I accidentaly purchased twitter ads i wasnt paying attention nor reading my mistake i would just like a fulll refund please i need it”
Cards Question:
- “Someone used my card to purchase a subscription”
- “Someone used my card and purchased a subscription”
- “Card declined”
Employment Question:
- “HR Former Employee”
- “Job”
Other Question:
- “Twitter”
- “Cyber bullying”
- “Someone is spreading false dangerous rumors about me on Twitter. I need to get taken down and the offender punished.”