Contact Twitter Customer Service
Twitter Phone Numbers and Emails
Headquarters:
-
(415) 222-9670
Twitter Email:
Twitter Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Twitter Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Twitter is 4152229670. 25% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Twitter may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Twitter Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Twitter is 4152229670. 25% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Twitter may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Twitter mainly because of account, request for information and product/ service.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Twitter is trademarks@twitter.com.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Corporate Office Address:
How Good is Twitter's Customer Service?
Summary of Twitter Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Twitter?
Account Question:
- “Suspended account help”
- “Deletion of account”
- “Forgot password”
Request for Information Question:
- “I want to talk to Twitter representative”
- “Need to talk”
- “Support”
Product/ Service Question:
- “Complain for notifications problem”
- “Register a complaint”
- “My x twitter is doesn’t work all”
Activation/ Cancellation Question:
- “Have no received myTX renewal registration sticker”
- “Cancel subscription”
- “I am trying to reactivate my account”
Payments and Charges Question:
- “I have been falsely accused of fraud”
- “Delete debit card”
- “I paid for x premium. Cancelled the payment and I haven't received the money back”
Return/ Replace Question:
- “I’m trying to change my password so I can delete my account”
- “I wanna change my email bt they won't let me”
- “I have proplem try to change my details”
Shipping and Delivery Question:
- “Because I had send In multiple times of tickets asking for solutions from x but I still didn't get ant news on how to get back my compromised account”
- “Package”
- “I didn't receive OTP in my old phone”
Staff Question:
- “I can't get service for 3 weeks I have been ignored”
- “To expedite customer service”
- “I need customer service”
Website/ Application Question:
- “My posts on my site @larryswedroe after 4/25 are not showing up even though it says post was sent”
- “Site sucks”
- “If I don't get a hold of someone at Twitter, I will sue Twitter for having naked pictures of me on their site”
Refund Question:
- “Refund”
- “Refund status”
- “I accidentaly purchased twitter ads i wasnt paying attention nor reading my mistake i would just like a fulll refund please i need it”
Cards Question:
- “Someone used my card to purchase a subscription”
- “Someone used my card and purchased a subscription”
- “Card declined”
Employment Question:
- “HR Former Employee”
- “Job”
Other Question:
- “Malicious slander”
- “Wrong suspension and I do appeals so many times no answers”
- “Suspension”